Terms & Conditions

1. Delivery

  • We provide free delivery to a single location per order, for a one-time purchase of S$500.00 or more.
  • For purchases less than S$500.00, a delivery fee of S$50.00 will be imposed.
  • Deliveries are available in Singapore only. For Overseas Enquiries, please contact bch@bch.com.sg.
  • Deliveries will be made after 3 working days from the day of order. Advance ordering is not allowed. 
  • In the event that customers or their representatives are not present to receive the delivery, a notification slip will be left at the premise to notify the customer and another delivery time will be arranged. A delivery fee of S$10.00 will then be charged for subsequent delivery.

2. Orders

  • After your order is received, our customer service representative will contact you to confirm the order details and to arrange for delivery.
  • No cancellation is possible after the order confirmation slip is generated by the system.
  • Once accepted goods are considered sold and are non-refundable.
    Bee Cheng Hiang will always strive to fulfill all orders placed by our customers. In the unlikely event that there is no stock for the ordered product, Bee Cheng Hiang reserved the right to replace the item with similar value.
  • We regret that all online orders are not valid with any discount / loyalty cards or redemption of NTUC link points.

3. Payment

  • Payment can be made through either Paypal, Credit card or Debit card.
  • Bee Cheng Hiang vouchers are not valid for the payment of goods purchased online.

4. Product and Pricing

  • All prices quoted on Bee Cheng Hiang website (www.beechenghiang.com.sg) are in Singapore Dollar (S$). Prices can be subjected to change without prior notice.
  • Special promotions are valid while stock lasts.
  • All prices quoted are inclusive of a 7% Singapore Goods and Services Tax (GST)

5. Privacy Statement

  • As a responsible business operator, Bee Cheng Hiang treats all customers’ information with the strictest confidentiality.
  • All our staff and suppliers who are users of the database are responsible and accountable for the security of the information within their areas of responsibilities.
  • Information gathered may be used to inform customers of our upcoming promotions and events or for our marketing and research purposes.